FAQ

Q1: . Are you a manufacturer or trading company?

We are a professional manufacturer of outdoor product.

Q2:  How do you control the products quality?

A:  We check the products one by one before do the bulk packing.

Q3:  How much time to ship the goods if place an order?

A:  Usually it will take 7-15 days to finish the goods, but sometimes depend on the order quantity

Q4:  How do you to handle the issue if the products have some problem after received

A: We will replace it with a new one or discount if the problem caused by the product.

Q5:  Could I print our logo on the product?

A:  Yes, we supply OEM and ODM service, including custom package.

Q6: Is there any special treatment for regular customers?

From time to time, we will give regular customers some coupons and newly developed product documentation.

Q7: Is the product certified?

We have CE and ROHS, Battery certification certification, ect.